Just so everyone know you do need to have Java installed to be able to access their support page. int/about/contact_us/support/ contact_support Try uninstaling you old software version and downloading then new on if you receive any further problem i would bring it up with support. Thank you for your time and i look forward to hearing back from you. Deals For iClever 3200 DPI LED Wired USB Optical Gaming Mouse, 9 Programmable Button, Cool LED Lighting, Advanced Profile Management Deals For Imiss Lovely Tortoise Shaped USB Wired Optical Mouse Deals For Internet 32. ![]() Just wanted to know if you had any ideas on what the problem might be, as well as any solutions you might have for it. The remaining 10 buttons are not responding to being pressed and when i try to change the color to the LED from the program, it stays the amber color. The LED is pulsating the amber default color it is set to. The mouse is currently acting as a normal mouse, with the primary buttons working as well as the scroll wheel. I have even switched the USB port the mouse is plugged into a few time in hopes that the mouse would install the correct drivers. ![]() I have the mouse plugged in, and have had the software from steelseries website installed and reinstalled a number of times. I understand you are not tech support, and apologize for waisting any of your time, but you seem to be the only person out there that knows much about the mouse. ![]() After sifting through tons of pages and looking for answers everywhere, i came across a few posts on different blogs pointing at you to be the one to ask about a possible problem i am having with my new WoW mouse.
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